Business owners have coupons expire?

[case] refueling, gas station gave a car wash coupons, but because the car shop for a boss, the car wash coupons were denied. The day before, Shishi consumers Mr. Cai call 12315 complaints, request help.



According to Choi said that in August 10th he went to Shishi Xiangjiang Road, a gas station, the staff said that with more than 200 yuan can give a car voucher can be used within a month. Mr. Cai added 200 yuan, a car voucher by business gift. A few days later, Mr. Cai took the vouchers to find the car wash, but the person in charge of the car wash shop has said that employers have changed before the vouchers can be used. In this regard, Mr. Cai feel unreasonable requirements of car wash shop will refund vouchers in the form of cash, businesses do not agree, the two sides at loggerheads over.



[results] the mediation process and after receiving the complaint, Shishi 12315 Bureau staff call on both sides to understand the situation, the 12315 staff that, although the business operators change before the change, but the rights and obligations shall be borne by the operators should be changed. After 12315 staff mediation, merchants agreed to allow consumers to wash the car for free.



[] according to the analysis of the "People's Republic of China contract law" provisions of article 107th: “ if a party fails to perform the obligations of the contract or does not comply with the contract, it shall continue to fulfill commitments and take remedial measures or compensation of damages. &rdquo, therefore, in the case of business operators should fulfill the promise of the previous operators to provide consumers with a free car wash once.