1. goal: let users move

2. two ideas: take away the user's worries, leave our care

3. three requirements:
A ——24-hour hotline counselling, urgent repair solutions 24 hour, 48-hour maintenance, 365 day service not intermittent;
Full range —— products from a comprehensive pre-sales consultation, investigation, to the sale of the design, installation, commissioning, inspection, repair, maintenance and after sales service
Professional —— expert service teams, professional services tools, 100% professional services, ensuring the quality of services.

4. four leakage:
A dutifully record the user information and computer files;
A dutifully records users and feedback to relevant departments;
A left out to solve user problems and customer satisfaction;
A dutifully visit review reflects the user's problem is not tracked on a regular basis.

5. the five are not allowed:
Are not allowed to drink water, users are not allowed to smoke user, are not allowed to eat rice for users, no users, do not use the user's bathroom

6. six free:
Free —— free home, according to the architectural design features and user needs;
Free shipping —— user orders products, free delivery time specified by the user;
Free installation of —— professionals a free onsite installation and teach users to use;
Free maintenance —— more than more than 1000 service outlets, regular inspection and maintenance to the user;
Free ——400 free services 24-hour hotline provides advisory services for users.
Free service —— warranty, which belongs to the product quality and installation services, all services free of charge.